SUSTAINABLE TOURISM IMPACT LAB HUBS
HUB 4
HUB 4 - Innovation and Technology for Sustainable Hospitality and Tourism (SDG#9)​
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Advanced technologies for inclusive and sustainable hospitality and tourism
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Service and Product innovations for sustainable hospitality and tourism
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Hub Leader:
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Description
Innovation and technology play a vital role in helping the hospitality and tourism industry recover from COVID-19 crisis, while building a more resilient and sustainable business. The purpose of this hub is to nurture the collaboration between academia and industry to find innovative solutions for the challenges faced by hospitality and tourism practitioners, facilitate digital transformation, and improve customer experience and engagement through various technology innovations.​
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Members Name
Chiew Boon Tian (SHTE)
Chor Ban Ch'ng (SHTE)
Gopinath Sangaran (SHTE)
Jasmine Chen Yar Li (TCI)
Assoc. Prof. Dr. Kandappan Balasubramanian (SHTE)
Dr. Rupam Konar (SHTE)
Dr. Ruth Sabina Francis (SHTE)
Dr. Anshul Garg (SHTE)
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Project 9 - InnoCreative: Hotel Game Changer
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Education
• HOS65104, Hotel Innovation Management
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Project 10 - Digitalization of the Event Industry
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Education
• EVT61204, Event Technology​
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Project 11 - Enhancing customer engagement and experiences in Hospitality Industry
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Education
• MKT70204, Social Commerce and Digital Marketing
• HOS62204, Service Quality Management
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